Terms of service

Terms and Conditions
These Terms and Conditions refer to the use of the website www.extintoresonline.pt by users and their relationship with our brand.

The website www.extintoresonline.pt is owned and managed by ALLPRA Unipessoal Lda, with tax identification number 518352080, headquartered at Rua Doutor Augusto Duarte Henriques Simões, 11B, 3350-159 Vila Nova de Poiares, and contact phone number (+351) 918531034 (call to the national fixed network), email geral@extintoresonline.pt – hereinafter referred to as Extintores Online or ALLPRA.

These Terms and Conditions (hereinafter “Terms”) define the use of the Extintores Online webpage (hereinafter “Website”) by users (hereinafter “User”) and their relationship with our brand. Please read all articles carefully, as they affect your rights and obligations under current legislation.

By ordering any of our products or services, the User agrees to be bound by these Terms.

We recommend printing a copy of these Terms for future reference. If you have any questions regarding these Terms, please contact us.

1. Agreement

By using the Website, the User agrees to be bound by these Terms and authorizes us to transmit data (including updated information) to obtain third-party information, such as debit and credit card numbers, to authenticate their identity, validate the credit card, obtain initial credit authorization, and authorize transactions.

2. Amendments

We reserve the right to:

  • Regularly update these Terms. It is the User’s responsibility to check such modifications. Changes will apply to the use of the Website after notification. If the User does not accept the new Terms, they must stop using the Website. Continued use of the Website indicates acceptance of the new Terms.
  • Modify or temporarily or permanently remove the Website or its content without prior notice, and the User agrees that we shall not be liable for any modification or removal of the Website.

3. Registration

By using this Website, the User guarantees that:

  • They are legally capable of entering into binding contracts;
  • The personal information provided during registration is true, accurate, up-to-date, and complete;
  • They are not impersonating another person or entity.

4. Privacy Policy

All personal information will be treated as confidential and used in accordance with our Privacy Policy. By using the Website, the User consents to this processing and guarantees that the information provided is accurate.

5. Security Protection

To ensure that the debit, credit, or prepaid card is not being used without the User’s consent, we may validate the information provided during the ordering process with third-party databases. We take online fraud risks seriously and may conduct additional security checks.

6. Compliance

The Website may only be used for lawful purposes. The User agrees to comply with all applicable laws, regulations, and statutes and not to:

  • Upload or transmit viruses or other harmful material;
  • Send defamatory, offensive, or obscene material;
  • Attempt to gain unauthorized access to the Website or associated servers.

7. Third-Party Links

For convenience, the Website may contain links to other pages outside our control. We are not responsible for these pages or their content.

8. Orders

Orders are subject to acceptance and availability. In case of unavailability, the User will be notified and may choose to wait or cancel the order. Orders are treated as a purchase offer, and acceptance occurs when the dispatch is confirmed. We are not responsible for incorrect addresses provided by the User.

Note: Occasionally, images may not be exactly the same as the items; colors or the brand of the product may differ.

9. Exchange or Cancellation Rights

The User has the right to exchange or return products within 14 days of receipt, provided the products are in the same condition as when sent. Returns must be requested via email at geral@extintoresonline.pt.

10. Pricing and Payment

Displayed prices include VAT at the legal rate in force. We reserve the right to change prices at any time. In case of an error in the displayed price, the User will be informed and may choose to cancel the order. Available payment methods include Multibanco, MBWay, credit card, PayPal, among others.

11. Intellectual Property

All content on the Website is the property of Extintores Online and is protected by copyright. The User may view and print content for personal use but may not reproduce or distribute it for commercial purposes without authorization.

12. Limited Liability

We shall not be liable for any indirect loss or damage arising from the use of the Website or the products provided, except as provided by law.

13. Severability

If any part of the Terms is found to be invalid, the remaining provisions shall remain in effect.

14. Law and Jurisdiction

These Terms shall be governed by Portuguese law, and any disputes shall be resolved in Portuguese courts.

These Terms and Conditions were last updated on [24/08/2024].