Terms and Conditions

Terms and Conditions

These terms and conditions regulate the use of the website by users and their relationship with our brand.

1. Agreement By using the Website, the User agrees to be bound by these Terms and authorizes the transmission of data to obtain information from third parties, including card numbers and credit reports.

2. Amendments We reserve the right to update these Terms from time to time. You should check regularly for changes. Your continued use of the Website indicates your agreement to the new Terms.

3. Registration The User guarantees that:

  • You are legally capable of entering into binding contracts.
  • The personal information provided is true, accurate, up-to-date and complete.
  • You are not impersonating any other person or entity.

4. Privacy Policy All personal information will be treated as confidential and used in accordance with our Privacy Policy. By using the Website, the User consents to such processing.

5. Protecting Your Security We validate the name, address and other personal information provided during the order process to ensure that the debit/credit card is not being used without consent. By accepting these Terms, you consent to these checks being carried out.

6. Compliance You agree to use the Website only for lawful purposes and in a lawful manner. You agree not to upload or transmit any viruses, defamatory, offensive or obscene material and not to attempt to access the Website without authorization.

7. Links to Third Parties The Website may include links to other websites. We are not responsible for such websites or the content presented therein.

8. Orders All orders are subject to acceptance and availability. Automated order confirmation does not validate acceptance of the offer. The contract will be concluded with confirmation of dispatch.

9. Exchange or Cancellation Rights The User may exchange or return items as long as they have not been used and remain in their original condition. Requests for exchange or return must be made within a maximum period of 14 days after receipt of the order.

10. Prices and Payment Prices include VAT and may be changed at any time. If there is an error in the price, the User will be informed and may choose to keep the order at the correct price or cancel it.

11. Intellectual Property The content of the Website is protected by copyright and other intellectual property rights. You may display and save content for your personal, non-commercial use.

12. Limited Liability We do not guarantee that the Website will always be available or error-free. We will not be liable for any consequential or incidental damages in connection with the use of the Website.

13. Severability If any part of these Terms is found to be unlawful or unenforceable, that part will be severed and will not affect the enforceability of the remaining parts.

14. Waiver No waiver of any breach of these Terms will be deemed to be a waiver of any preceding or subsequent breach.

15. Entire Agreement These Terms form the entire basis of any agreement between Us and you.

16. Law and Jurisdiction These Terms will be governed by and construed in accordance with the laws of Portugal and any disputes will be decided exclusively by the Portuguese courts.

17. Reviews By submitting a review, you grant us the right to publish and distribute such content.


ALLPRAPHONE.COM Specific Information

Ownership and Management The website is owned and managed by AllPra, Lda, Telephone contact: (+351) 918531034 (call to the national landline network) and email: geral @extintoores.pt

Shipping Policy Delivery methods include shipping to the customer's address or collection in store. Estimated delivery time varies between 1 to 2 business days for mainland Portugal, 3 to 5 business days for Azores and Madeira, and 3 to 7 business days for other European countries. Shipping costs are calculated during the checkout process and may vary depending on the destination and weight of the order.

Exchanges and Returns We accept exchanges and returns of products that have not been used and are in their original condition. The User must request the exchange or return within a maximum period of 14 days after receiving the order. The return shipping costs are borne by the customer, except in cases of defect or non-conformity of the products.

Updated April 24, 2024